Privacy policy

This is an English translation provided for information only. The only legally binding version is the Spanish version, which prevails in the event of any discrepancy. Translated from the Spanish version in force on 27 October 2026.

Your privacy rights

This Privacy Policy (together with our Terms of Use) describes how we process the information we collect from you or about you on the websites, applications and platforms where it is published, as well as in any offline interaction where reference is made to this Policy.

By accessing or using our websites, applications or platforms, or by interacting with us, you acknowledge these practices.

Information we collect
How we use your information
How we collect information
Who we share your information with
Your choices about the use of your information
Your rights under the GDPR
International data transfers
Data security and retention
Minors
Withdrawal of consent
Links to third-party sites
Contact
Modifications to this Policy

1. Information we collect

We (and our service providers) collect, receive and develop various categories of personal data about you, depending on the nature of your interaction with us:

Identification and contact data

We may collect your name, email address, telephone number and postal address.

Identifiers

Depending on how you interact with us, you may provide us (or our providers) with government identifiers. We may also collect online identifiers associated with you, such as your social media usernames, or we may assign an identifier when you visit our website. If you create an account, we collect a username and password.

Demographic information

We may collect information such as your gender, country of origin, preferred language, date of birth and age.

Payment information

Through our external payment processor, you may provide your credit card, payment method or payment account details in connection with payments and transactions.

Information you submit or post

We collect reviews and comments that you post on our site, as well as your responses to surveys. We collect information you provide when you use our chat features, including the recording of your interactions and the retention of a transcript. We collect information when you take part in promotions and when you contact us.

Social media profile, account and content information

To use our application and website, you must connect the social media accounts you intend to use with our platform. For example, if you want to take part in campaigns through Instagram, you must connect your Instagram account to our application through that platform's API. This may also apply to your YouTube, X (formerly Twitter) and TikTok accounts.

Through these APIs, we collect personal information that you post on social media, including content and comments. We also collect your username, user ID, profile information, video data, content URLs, views, engagement metrics, analytics data, metadata and actions on your account or channel.

Audiovisual information

We collect photos and videos that you send to us or that you send through the social media services or platforms.

Transaction and preference data

We collect information about your transaction history and your preferences when using our products and services.

Internet and network activity information

If you use our website, we may collect information about your device, browser, network connection and your IP address. We may also collect device identifiers and other unique identifiers. We can see which site you came from or which site you visit when you leave us. We collect page interaction information (such as which areas you visit and for how long, which search terms you enter, and which products or content you view and click on), and methods used to navigate away from the page.

We collect this information using the tracking tools described below. Third parties help us collect information in this way.

Location information

We also collect information about your general location, using your postcode and IP address.

Inferences

Using the other pieces of personal information collected about you, we draw inferences about you, reflecting what we believe to be your preferences, characteristics, predispositions and attitudes.

Sensitive information

Some of the information described above (including payment information, certain demographic information, government identification numbers and login credentials) may be considered "sensitive" under the laws of certain jurisdictions.

2. How we use your information

We use the categories of personal data described above for the following purposes:

To provide our services and process payments

For example, we may contact you about your clips, our payments and our services. We use your information to fulfil our transactions and your requests. We also use your information to assess and fulfil requests and to detect fraud.

For marketing purposes

For example, we may provide you with information about special promotions or offers, or send you push notifications in our applications. We may also use your information to show you advertisements about our products and offers. We use device, network and other activity information, general location information and inferences from cookies and tracking tools collected over time and across different websites, applications and platforms for these purposes.

To provide support and communicate with you

We use information to contact you in response to your comments, requests, campaigns you take part in or other matters relating to our relationship with you (such as about this Policy or our Terms of Use).

To test, develop, analyse and improve our products and services

We may use your information to improve our sites, applications, content, services and products. We may use your information to personalise your experience with us and to carry out research and analysis.

To comply with our obligations and administer our site and services

This may include troubleshooting, data analysis or testing on our sites and applications. We may also use information for statistical and survey purposes.

For security and compliance purposes

We may use information to protect our company or others, including our clients or business partners. We may also use information to protect our sites or services, as well as to detect and investigate activities that may be illegal, fraudulent or prohibited.

As permitted by law

Or as we notify you from time to time.

3. How we collect information

We and our providers collect personal data about you from various sources, directly and indirectly:

Directly from you

For example, we collect information if you contact us or sign up for our emails. We collect information if you take part in a campaign or promotion. We also collect information if you post content, make a comment, make a request or complete a survey.

From your devices

We use tracking tools such as browser cookies, pixels, tags and web beacons to collect information from you and about you. We collect information when you interact with our websites and applications, our advertisements and our emails.

From providers working on our behalf and other sources

Other parties may give us information about you. These other parties may include business and marketing partners and social media platforms that provide us with information they have collected directly or indirectly from you. Social media platforms may send us this information through your connected account and through the platforms' APIs.

We combine information

For example, we may combine information we have collected offline with information we collect online. Or we may combine information we obtain from another party with information we already have.

4. Who we share your information with

With our affiliated companies

This includes, where applicable, our parent company, subsidiaries and affiliates. We share information with such affiliated companies for the purposes described in this Policy.

With service providers who perform services on our behalf

For example, we share information with providers who send emails for us. We also share information with companies that help us manage and operate our websites and applications or fulfil transactions.

With our clients (brands and agencies) to provide our services

For example, if you choose to take part in collaborations with brands or campaigns, or to interact with a brand's content through your social media account, we may provide those brands with information about you and your collaboration, engagement or social media post.

With our business partners, including for marketing purposes

For example, we may share information with other parties that co-sponsor a promotion or our content. We also share information with third-party advertising partners through tracking tools on our websites.

If we believe we must do so to comply with the law or protect ourselves

For example, we may share information to respond to a court order or summons. We may also share information if a government agency or investigative body requests it.

With a successor to all or part of our business

For example, if all or part of our business is sold, we may include client information as part of that transaction.

5. Your choices about the use of your information

You can opt out of receiving our marketing emails

To stop receiving our promotional emails, you can follow the instructions in any promotional message you receive from us. Even if you opt out of receiving marketing emails, we will continue to send you transactional emails.

You can control certain cookies and tracking tools

Some of these tracking technologies are necessary to enable the core features of the site and ensure its security. Your browser may give you the ability to control cookies. How to do so depends on the type of cookie.

You can revoke our access to your connected social media account

To revoke our access to a connected social platform account, visit the settings pages of the relevant platform:

TikTok: https://support.tiktok.com/en/safety-hc/account-and-user-safety/connect-to-third-party-apps
YouTube/Google: https://myaccount.google.com/connections
Instagram/Meta: https://help.instagram.com/1144624522593085
X: https://help.x.com/en/managing-your-account/connect-or-revoke-access-to-third-party-apps

6. Your rights under the GDPR

In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR) and Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), you have the following rights:

Right of access

You may request that we confirm whether we are processing your personal data and, if so, access that data and obtain information about the processing.

Right to rectification

You may request the rectification of inaccurate personal data concerning you.

Right to erasure ("right to be forgotten")

You may request the erasure of your personal data where, among other grounds, the data are no longer necessary for the purposes for which they were collected.

Right to restriction of processing

You may request the restriction of the processing of your data in certain circumstances.

Right to data portability

You may request to receive the personal data concerning you in a structured, commonly used and machine-readable format, and to transmit them to another controller.

Right to object

You may object to the processing of your data in certain circumstances, including processing for direct marketing purposes.

Right not to be subject to automated decisions

You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects on you or significantly affects you.

How to exercise your rights

You may exercise any of these rights by sending an email to: legal@clipboom.io

We will not discriminate against you for exercising any of these rights. We will take reasonable steps to verify your identity before responding to certain requests. The verification steps may vary depending on the sensitivity of the request.

Right to lodge a complaint

You also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) or with the competent supervisory authority of your place of residence.

7. International data transfers

We may transfer the information we collect about you, including personal data, to affiliates or other third parties across borders and from your country or jurisdiction to other countries or jurisdictions that may have different privacy laws.

When we transfer personal data outside the European Economic Area, we will ensure that appropriate safeguards exist, such as standard contractual clauses approved by the European Commission, adequacy decisions or other legally recognised mechanisms.

You may request more information about the safeguards we have implemented to protect the transfer of your personal data by contacting us at legal@clipboom.io.

8. Data security and retention

We use physical, electronic and administrative security measures designed to protect your personal data against accidental loss and against unauthorised access, use, alteration and disclosure.

The Internet is not 100% secure. We cannot promise that your use of our sites or services will be completely secure. Any transmission of your data to our site is at your own risk. We encourage you to use caution when using the Internet, including not sharing your passwords.

We retain personal data for as long as necessary to fulfil the purposes for which we collected it or for as long as is relevant to the practices described in this Policy. We also retain information as required by law.

The criteria we use to determine our retention policies include the duration of our relationship with you, your requests, your continued use of our sites, current contractual obligations and our legal obligations.

9. Minors

Our websites and applications are aimed at adults and are not intended for persons under 18 years of age.

If we become aware that we have collected or received personal data from a minor under 18 without verification of parental consent, we will delete that information. If you are a parent or legal guardian and believe that your child has provided us with information, you can contact us at legal@clipboom.io. Please mark your query as "Solicitud de información de menores" (Minors' information request).

10. Withdrawal of consent

Where you have given your consent to the collection, use and disclosure of your personal data, you may have the legal right to withdraw it in certain circumstances.

To withdraw your consent, where applicable, contact us at legal@clipboom.io.

Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact at that time to help you with your decision.

11. Links to third-party sites

If you click on a link to a third-party site or application, you will be taken to a website or application that we do not control. This Policy does not apply to the privacy practices of that website, application or service. Read the privacy policies of other websites, applications and services carefully. We are not responsible for these third parties or their policies.

We access connected social media accounts through APIs and under the terms and developer policies of the relevant provider. We are not affiliated with or endorsed by any of these social media account platforms.

Your use of our application and website through a connected social media account may also be subject to the following terms, depending on the applicable platform:

YouTube Terms of Service
TikTok Terms of Service
Instagram Terms of Use
X Terms of Service

For information on how each of these platforms (YouTube/Google, Meta, TikTok, X) processes personal data when you use their services, consult their respective privacy policies.

Revocation of access to your connected YouTube account and data deletion

You can revoke our access to your connected YouTube account at any time by visiting the Google Security Settings page at: https://myaccount.google.com/connections or https://security.google.com/settings/security/permissions.

You can also revoke our access to your connected YouTube account directly within our platform at any time. To do so, go to Configuración → Cuentas Conectadas (Settings → Connected Accounts), select the bin icon next to your connected YouTube account and choose Desconectar (Disconnect).

When you revoke access to your connected YouTube account, the authorised data obtained from YouTube will be deleted in accordance with the terms of this Policy. If you prefer, you can request the deletion of any connected YouTube account data previously obtained by us by contacting legal@clipboom.io with the subject "Solicitud de eliminación de datos de YouTube" (YouTube data deletion request).

12. Contact

If you have any questions about this Policy, please contact us:

Email: legal@clipboom.io
Postal address: CLIP BOOM, S.L., Calle Arquitectura, 2, Torre 11, Módulo 1, 41015 Sevilla, Spain

We have procedures in place to receive and respond to complaints or queries about our handling of personal data, our compliance with this policy and with applicable privacy laws.

13. Modifications to this Policy

From time to time we may change our privacy practices. We will notify you of any material change to our Policy to the extent required by law. We will also publish an updated copy on our sites.

Please check our site periodically for updates. Your continued use of our websites and applications means that you consent to the collection, use and disclosure of your personal data as set out in the updated Policy.

Legal basis for processing

In accordance with the GDPR, the legal bases for the processing of your personal data are:

Performance of a contract: Where the processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.

Consent: Where you have given us your consent to the processing of your personal data for one or more specific purposes.

Legitimate interest: Where the processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

Legal obligation: Where the processing is necessary for compliance with a legal obligation to which we are subject.

Data controller

CLIP BOOM, SOCIEDAD LIMITADA

CIF: B24953978
Address: Calle Arquitectura, 2, Torre 11, Módulo 1, 41015 Sevilla, Spain
Email: legal@clipboom.io